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Office Operations Manager

Closing date: 30/11/2024
Term: Permanent
Working hours: Full-time (9.15 - 5.15)
Department: Business Services
Location: Gatwick
The firm

DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to both businesses and individuals. Our clients, our people and our professional networks are the keys to our success.

The department

Our Office Services Team handle all practical business needs, from dealing with incoming and outgoing post, to car parking, office supplies, health and safety and office receptions.

Job Purpose

  • To provide support to the Head of Office Operations and Office Managers in managing the DMHS offices.
  • Assist on implementing procedures relating to the premises and Office Services function including M&E requirements, Health & Safety policies, office admin tasks and maintenance works.
  • To provide support on premises projects including moves and refurbs.

Responsibilities and Duties

  • Managing the diaries of the Float Office Service Assistants.
  • To provide first line support for Office Managers on any issues.
  • Assisting in implementing and regularly monitoring administrative processes in the Office Services function including occasional support to the Office Services team including post, printing etc
  • Support the Head of Office Operations on implementation of the firm’s Health & Safety policies and procedures. This to include working with the Head of Office Operations to maintain the firm’s Health & Safety accreditations.
  • To work with contractors/agents/landlord/trusted advisors and the Head of Office Operations to ensure the firm’s premises are safe, secure and well maintained.
  • Tracking and supporting DSE assessments/requirements across the firm.
  • Supporting the collation of information relating to the premises and Office Services for accreditations, tenders and environmental reporting etc
  • Assisting with projects including mergers, premises moves and fit outs.
  • Involvement in managing the firm’s Business Continuity & Information security procedures and policies.
  • To be one of the emergency out of hours contacts for the building.
  • To undertake such duties that are consistent with the job description as assigned by the Head of Office Operations or Operations Director.
Other information

Knowledge, Skills and Experience Required

  • Previous premises administration or office services experience preferred.
  • Excellent communication skills and able to work as part of team.
  • Flexible in approach to work, and hours worked required.
  • Competent in using Microsoft Office including Word, Excel and Outlook.
  • Good reporting skills and ability to present information clearly and accurately with good attention to detail.

Benefits: 

  • 25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays.
  • Life Assurance
  • Private Healthcare
  • Employee Assistance Programme
  • Sodexo Discounts
  • Pension Scheme
  • Interest free season ticket loans
  • Cycle to work scheme
  • Discounts on Legal work