DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 360. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to both businesses and individuals. Our clients, our people and our professional networks are the keys to our success. |
JOB PURPOSE
DMH Stallard is currently undergoing a significant software modernisation programme across almost our entire software estate and it is crucial that our applications and processes work in a way that maximises the benefits to the users and the firm. This role is critical part of achieving our goals and is a hybrid role of translating business requirements to application design and through to solution development, creation of a project plans and delivery of solutions to the plans on time and on budget.
IN SCOPE PROJECTS
Will expect this role will be involved in leading the delivery of the following projects:
• iManage Work 10 Document Management System – System upgrade and enhancements to workspace provisioning processes
• Aderant Expert Practice Management System – A range of functional enhancement projects including introduction of process workflows, Found Time application for optimised time recovery and Aderant Expert On The Go Mobile time recording
• Microsoft Office – Major version upgrade inc. Office 365 online feature capabilities
• Possible merger(s)
RESPONSIBILITIES AND DUTIES
As a hybrid role, the skills required are wide and varied. We are looking for flexible skills and wide experience including the following:
Business Analyst Responsibilities
- Understanding the needs and working practices of the business, how that translates into application delivery, and IT Group support of those new applications.
- Work directly with the firm’s users and the Head of IT to analyse business and client challenges and opportunities and resolve them through innovative use of software applications and online services.
- For potential mergers, to analyse software and business processes of law firm merger targets, and map or adapt DMH Stallard software and processes to ensure a smooth migration onto the firms’ systems and processes.
Project Management Responsibilities
- Manage multiple concurrent projects through the firm’s delivery pipeline methodology and stage gates
- Work with the Head of IT to identify viable solution options to address project demand either through customisation or expansion of existing software or via identification of new software or services.
- Maintain core project management assets throughout the project lifecycle including requirements register, work package definitions, project plans, RAID register, project budget and testing / quality assurance logs
- Establish appropriate project delivery governance to ensure project, technical, procurement, service introduction and support processes are established and effective in ensuring the project delivers against its agreed objectives.
- Work with the Information Risk & Compliance Officer to ensure all new software, services or processes are compliant with the firms Information Security Framework (ISO27001)
- Focus on accurate cost management through regular review of project actual costs and corrective action where costs are not collected accurately.
- Facilitate user acceptance testing (UAT) for new systems.
- Work with IT training personnel to help define and develop training content.
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KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Required Skills
- Delivery of medium to high complexity IT projects across Applications, Cloud Services and Infrastructure domains across all stages of the lifecycle.
- Proven track record in managing third-party IT providers to deliver positive project outcomes.
- The ability to thoroughly learn new software applications, either through provided training provided by the firm or through independent learning and research.
- Experience of working with business stakeholders to gather and analyse their requirements and using software functionality to meet those requirements.
- Strong organisational skills.
- Excellent IT applications skills, in particular Microsoft Office.
- Excellent people and communication skills.
- Good writing and presentation skills
- The ability to work effectively both individually and as part of a team.
Skills that will further advantage your application
- Experience of working in an IT environment in a law firm.
- Experience with legal Practice, Document and Case Management Systems. Aderant Expert / iManage Work10 / Office 365 experience would be particularly useful.
- Experience with other legal applications including BigHand, Isokon and Kutana
- A sound knowledge of cyber security and the governance required when implementing new software solutions and services.
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